Shipping & Tracking
Where does The Red Hot Hell ship from?
All orders are currently produced and shipped out of Detroit, Michigan, USA.
Where does The Red Hot Hell ship to?
We ship to Australia, Austria, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Hong Kong, Hungary, Ireland, Israel, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland & USA.
We don't ship to: Guam, Micronesia, Marshall Islands, Northern Mariana Islands, Palau, U.S. Virgin Islands, Cuba, and Military Installations or protected areas.
|Economy||4 - 10 business days|
|Express||3 - 6 business days (Cannot be delivered to a PO box)|
|Priority||1 - 4 business days (Cannot be delivered to a PO box)|
|UK, EU, INTERNATIONAL|
|Standard||1 - 4 weeks|
The expected delivery schedule is an approximation. Delivery time might be affected by situations such as shipping restrictions, payment authorization, online security checks, order processing time, and high-demand seasons.
The Red Hot Hell will not be responsible for any delays in shipment due to actions by the authorities at the delivery destination. Please make sure to check with your local authorities on the relevant import guidance before purchasing.
How to track your order?
If you already have an account, sign in, click on your order id to find the tracking number. Please note that only orders with fulfilled status have tracking information.
If you checked out as guest, you still receive tracking information through your shipment confirmation email.
Please contact us at firstname.lastname@example.org or on live chat for further assistance.
What if the address you provide is incorrect?
Feel free to send an email to email@example.com. We will update the shipping address for your order as long as the order is not shipped yet. Please note that we will not be responsible for any address correction requests once an order is shipped.
In that email, please include:
- Email subject: "Address Correction - Your Order Number".
- Email body: Provide your correct shipping address.
In case your order ships to an unavailable address, the package will be returned to The Red Hot Hell. Please contact us and provide the correct shipping address for a resend order. You will be asked to pay the resend shipping fee.
If your order ships to somebody's address, you will be responsible for getting the package back.
To prevent these inconvenient situations, ensure to provide your correct shipping address. Check your address carefully when placing an order.
For further support, please chat with us or send an email to firstname.lastname@example.org.